1. Introduction

Welcome to Ambrovia. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to enhance your experience and improve our services:

2.1 Personal Information

When you use Ambrovia, we may collect the following personal data:

• Name, email address, job title, and company details when you sign up or contact us.

• Account credentials, including usernames and passwords (securely stored and encrypted).

• Billing details, including payment information when subscribing to premium features.

2.2 Usage Data

We collect information on how you interact with our platform, such as:

• Pages visited, features used, and time spent on each section.

• Actions taken within the application, such as task assignments or status updates.

• Performance analytics to understand how our service is being used.

2.3 Device and Log Data

To ensure security and platform integrity, we collect:

• IP address, browser type, operating system, and device information.

• Log files that capture activity, including login attempts and API calls.

2.4 Cookies and Tracking Technologies

We use cookies and tracking technologies to:

• Enhance user experience by remembering preferences and login sessions.

• Monitor site traffic and improve platform performance.

• Deliver targeted advertisements and content based on usage behavior.

3. How We Use Your Information

We process your data to:

• Provide and improve our services, ensuring seamless project management experiences.

• Communicate with you about updates, features, and customer support inquiries.

• Analyze usage trends to enhance user experience and functionality.

• Ensure security, detect fraud, and protect against unauthorized access.

• Comply with legal requirements and fulfill contractual obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

4.1 Service Providers

We collaborate with trusted third-party vendors for hosting, analytics, and customer support.

4.2 Legal Compliance

We may disclose information if required by law, government request, or to protect our legal rights.

4.3 Business Transfers

In case of a merger, acquisition, or sale of assets, user data may be transferred to a new entity with continued privacy protection.

5. Your Privacy Rights

You have control over your personal information:

• Access & Correction: Request a copy of your data and correct any inaccuracies.

• Data Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out of Marketing: Unsubscribe from promotional emails and communications.

• Restrict Processing: Limit how we process your data in certain cases.

To exercise these rights, contact us at [Insert Contact Email].

6. Data Security

We take robust security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest.

• Access Controls: Only authorized personnel have access to critical user data.

• Regular Security Audits: We conduct periodic assessments to detect vulnerabilities.

• Incident Response: In case of a breach, we notify affected users and regulatory authorities as required by law.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide services and comply with contractual agreements.

• Meet regulatory and legal obligations.

• Resolve disputes and enforce policies.

Once data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links & Services

Our platform may include links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their privacy policies before sharing information.

9. International Data Transfers

As a global service, your information may be stored and processed outside your country. We take steps to ensure data protection through:

• Standard Contractual Clauses (SCCs) for cross-border transfers.

• Compliance with applicable data protection laws, such as GDPR.

10. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If we discover such data, we take immediate action to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. If significant changes occur, we will notify users via email or platform announcements.